Support
For long-term usage while maintaining sharpness, regular care and maintenance are essential.
"I'm not confident about sharpening my knife with a whetstone.", "My knife is still blunt even after I sharpen it.", "The blade of my knife is rusty."
If you have concerns like these or you are worried about proper maintenance, please contact us for support services. We will assist you flexibly and offer maintenance based on how you use your knife.
Re-sharpening of the blade
Chipping repair
Rust removal
Issues during use and other questions
サポート手順と料金
Consultation
Estimation of fees
Send the knife to us
Confirmation of service fees
Maintenance
Consultation
Estimation of fees
Send the knife to us
Confirmation of service fees
Maintenance
We offer knife sharpening at ¥1,500 (including tax).
For any other maintenance or repair services, we will advise you of the fee after receiving your concerns and confirming the condition of your knife.
* Our service fees do not include shipping. Please note that the shipping cost will be at your own expense. If you would like us to ship your knife back to you after service, you will be invoiced for the postage.
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